Administration is committed to bridge the digital divide by
extending the application of IT for the benefit of the common
man. After the successful launch of the Sathi Centres and
in the second phase of the e-Governance initiative, the Administration
has identified to provide the information about services of
various departments and also to provide information and facilitation
to residents regarding private services and other Government
of India services from the 70 e-Jan Sathi kiosks which are
to be set up in each sector and each village of Basti (U.P.).
The e-Jan Sathi project will enable residents to access information
and avail of services from the kiosks with ease, and without
any harassment. These Centres will also enable the citizen to
submit their grievances at a common centre and their quick redressal
Jan Sathi project targets that the benefits of ICT should
reach the masses, especially those who are without IT connectivity
by providing easy dissemination of Information Services to
a citizen and to deliver useful non transactional services
e.g registration of grievances and applications seeking information
under RTI for all departments at a easily accessible common
Jan Sathi Vision
- Bring the administration closer to all the sections of
the society especially under privileged.
- Provide a single, efficient information dissemination
system to the citizen for availing government services by
minimising multiple interaction points for the citizen and
hence reduce the wastage of valuable time
- Provide for better turn around time in receipt, processing
and issue of services
- Provide information services in a comfortable environment
and make availing of the information services a pleasant
- Giving substance to Right to Information Act
As the next logical step to Sathi Centres, the Administration
has set up e-Jan-Sathi Centers, to disseminate useful free
information services to the citizens. Every Center supports
multi service delivery (information delivery and non-transactional
services) which is a judicious mix of all the possible government
services and information and other localized services which
are needed by a citizen.
This initiative targets that the benefits of ICT reach the
people without PC and internet connectivity and also saves
their valuable time and money consumed in traveling to government
The type of services provided include
- All Procedures and Forms for all departments, which are
frequently used by a common man e.g How to apply for a birth/death
certificate including procedure for late entry, how to lodge
a FIR, various forms and procedures concerning public offices
such as RLA, Estate Office, DC Office, Municipal Corporation,
Engineering Wing etc.
- Education and Health related information services e.g
daily updated information regarding availability of blood
in Blood Bank of Govt Medical Hospital, Exam Results, Information
about availability of educational and health related facilities
in each sector etc.
- Transport and Tourism related inquiries e.g Bus Routes,
information relating to tourism activities etc
- Inquiries relating to Passport status; Railway booking
status, Train timings etc
- Providing access to all Government websites.
- Other information like utility services available in each
These services are provided free of cost except when the
citizen needs any print out, the same is available at a nominal
cost per page of print out.
The citizens are being submit their grievances relating to
any department and Applications under the RTI at these Centres.
e-Jan Sathi Locations